A. Policy study

B. Psychometric Study

C. Ethnographic Study

D. Focus Groups and Interviews


A. Policy study - guidelines and literature review

I. Timeframe for the study

  1. Initial Study in mid November 2014 - January 2015 and
  2. Complementary consolidation/folow up and conclusions, with recommendation and policy briefs being produced in the aftermath of focus group data collection and analysis with the delivery of the national reports (May-September 2016)

II. Aim of the study

National literature review and policy analysis focusing mental health sector and social protection/social work sector with focus on psychosocial service delivery for the targeted population (refugees, displaced and returnees)

III. Scope and contents:

  1. Literature review will include overview of reasearch in the area of mental health in BiH,Serbia and Kosovo, separately at national levels, looking at psychosocial service provisions based in the research data/undertaken research projects during the last 20 years (transition period: in BiH from the post-Dayton period untill today, war period excluded)

  2. Policy analysis will focus following:
    • Functional analysis of the mental health sector and social work/social protection at all levels of government in each country, including legislative framworks and main policy acters involved in service provision and policy making , focusing psychosocial services towards the internally displaced, returnees and refugess.
    • Overview of psychosocial and mental health related projects involving reference to displaced persons and returnees (formally and informally),
    • Overview of NGO's service provisions and practices of psychosocial support (incl.parapsychological support).

Desk-based research and data sources

  1. Data bases at yoour research centres and partnering research institutions
  2. Refugee/displaced/returnees and Health Ministries' data basis with overview of projects, publications and partnerships with NGOs working with targeted service delivery
  3. Contact with prominent NGOs via key informants-telephone or email exchange etc to collect
  4. UNHCR providing oveview of initiatives, projects and NGO/ government partnerships in the psychosocial service delievry to displaced and returnees



B. Psychometric study


November 2014-May 2015 Quantitative research implementation

1) September-October PREPARATORY PHASE

  • A) preparing and getting familiar with the instruments, standardisation of the instruments, language of the instruments
  • B) Organisaing fieldwork and data collection in 12 localtions

  • Senior researchers+admin staff+surveyors in each country
  • Regular email correspondance with Selma and Bojan

2) 2nd half of October TRAINING WORKSHOP for fieldwork and pilot (1-day workshop in Sarajevo+5 days preparations).

  • Attendance by senior researchers + surveyors (if plausible)

3) Early November PILOT STUDY PREPARATIONS AND IMPLEMENTATION in 1 location, each country.

  • Duration and Tasks: 10 surveys, 5 control and 5 informants
  • Data analyses and field work issues - Senior researchers + surveyers


  • Tasks and work division: Senior researchers and surveyors, communication with Bojan

5) January-December 2015 (with six months break March-September 2015) QUANTITATIVE DATA COLLECTION in 3 countries* 12 locations (3 months - 50 working days)

  • Tasks and work division: admin officer+trained surveyors
  • Supervision by national Senior researchers

6) September-January 2016 DATA ANALYSIS

  • Parallell in three coutnries with overseeing by PI Anela Hasanagic

7) February, 2016 WORKSHOP WITH FOLLOW UP EXCHANGE, focusing on data analysis and trianing/exchange in psychometrics (5 days preparations and 1 day workshop, Belgrade)

  • Tasks and participants: Senior researchers , insitutional mentorship representatives, project coordinator and team coordinators

8) March 2015 DATA ANALYSIS AND WRITING UP OF NATIONAL REPORTS for quantitative findings on national level (4 weeks,)

  • Senior researchers

9) May-June, 2015 INTERIM REPORT, CROSS COUNTRY ANALYSIS of quantitative research - Ist research paper

  • Selma Porobic in consultations with PI

C. Ethnographic Research Stream


2 researchers @ 50 full working days each Stef Jansen (SJ) to design, prepare and execute 2 in-situ workshops, and to mentor ethnographic research (pilot and main study), analysis and writing up of research results over email

Research Design

Parallel ethnographic research in BiH and SRB 3 family settings in each country: one with IDPs in Sarajevo, one with refugees from Bosnia and Croatia in Serbia

1) Jun15-Aug15: Preparatory Phase

(4 working days per researcher)

  • Instructions provided by SJ by email - SJ to select and send PDFs of literature about ethnographic research
  • Researchers to read literature in preparation for Ethnographic Training Workshop
  • Researchers to plan their own ethnographic stream in consultation with their country research team: selection of settings, plans for entry, etc
  • SJ to design and prepare first workshop

2) (Very) early Sep15: Ethnography Training Workshop

(3 working days per researcher)

  • held in Sarajevo 10-11 September, 2015
  • executed by SJ, attended by 2 researchers, research assistant and project Coordinator
  • including lectures, exercises and discussion on ethnographic methodology, ethics, field notes, planning, practical challenges and problem solving, analysis and writing
  • SJ to provide instructions in preparation for Initial Analysis and Writing-Up Workshop
  • including direct practical planning for pilot and main ethnographic research periods in concrete settings

3) Mid Sept15: Ethnographic Pilot Study

(4 working days per researcher)

  • executed by 2 researchers in 1 of the selected settings in each country
  • mentoring throughout and final briefing with SJ over email

4) Oct15: Ethnographic Fieldwork

(21 working days per researcher)

  • executed by 2 researchers (7 days in 3 settings per country)
  • systematic ‘field notes’ in own language or in English
  • mentored throughout by SJ over email

5) Nov15: Initial Analysis and Writing-Up

(6 working days per researcher)

  • initial analysis and writing-up in English by 3 researchers
  • mentored by SJ over email

6) Early- to mid-Dec15: Analytical + Writing-Up Workshop

(2 working days per researcher) - in Belgrade 11-12 December

  • attended by 2 researchers, research assistant, project coordinator and team coordinators in BiH and SRB
  • work directly on the basis of initial analysis and writing-up, with exercises and problem-solving
  • designed and executed by SJ

7) Mid-Dec15-Jan16: Write Ethnographic National Reports

(10 working days per researcher)

  • each researcher to write analytical report, integrating fieldwork data from three settings in English
  • mentoring and comments on drafts by SJ by email
  • to be completed by 31 Jan16

8) Feb15: Write Interim Cross-Country Report on Ethnographic Research Stream

  • Written Up by Selma Porobic, with input and comments by Stef Jansen by email



D. Focus groups (FG) and Life History Interviews (LHI)


  • 5 days preparations – organsation of workshops JP, Selma Porobic (SP)
  • 1 day Training Workshop on FG and LHI data collection, Sarajevo, JP, SD
  • Participants: Senior researchers from SRB and KOS with Junior researcher and/or assistents


  • Each country team, 5-7 days admin preparations

3. March-April DATA COLLECTION for FG and LHI

  • Numer of FGsand LHIs: 10 focus group discussions and 30 life history narratives in same locations as surveys

  • FGs
    • informants: 5-7 persons including staff of the Centres for Mental Health, Centres for Social Work, NGO providins psychosocial services to dispalced and other in these municipalities, mental health workers and representatives of NGOs formed by dispalced, returnees, refugees.
    • Technique: Dual moderation: 2 moderators, JRs+assistent , conducting 60-90 mins focused, prepared and guided discussions

  • LHIs
    • In locations of psychomtric study surveys data collection with informants who agreeed to conduct folow-up in depth interviews, 30 LHIs, semi-structured, in depth, topical LHIs, 60 mins average, conducted by trained JRs in each country

  • Workload: 15 fieldwork days + travel, approx. 5 days, 20 total
  • Transciption: 10-15 days


  • First hand analysis of data presented and issues raised, 7 days writing/analysis and 1 day workshop, Belgrade , Senior researchers


  • Senior researchers

6. June-August Interim report cross country analysis -3d research paper

  • Selma and JP, consulting per email

Available research resources